Privacy Policy and T&C

Privacy Policy

At Maa Vaishno Tour and Travels, we respect your privacy. We collect personal details such as name, phone number, email address, pickup and drop location, and payment information only for booking and service purposes.

We ensure that:

Your information is used only to confirm and manage bookings.
Your data is not sold or shared with third parties except when required by law.
Reasonable security measures are taken to protect your information.

By using our website, you agree to our privacy practices.

Terms and Conditions

By booking a taxi with Maa Vaishno Tour and Travels – Udaipur, you agree to the following:

All bookings are subject to vehicle availability.
Customers must provide correct pickup and drop details.
Fare for outstation trips may vary based on distance and duration.
The company is not responsible for delays due to traffic, weather, or road conditions.
Customers must maintain proper behavior during the ride.

Pricing Policy

Fare is calculated based on per kilometer rate and vehicle type.
Toll tax, parking charges, and interstate taxes (for outstation trips) are extra.
Waiting charges may apply after a certain free waiting time.
Final fare will be confirmed at the time of booking.

Cancellation and Refund Policy

Free cancellation up to 24 hours before pickup time.
Cancellations within 24 hours may attract cancellation charges.
No refund for no-show bookings.
Refunds (if applicable) will be processed within 5–7 business days.

Safety Policy

All drivers are licensed and verified.
Vehicles are regularly serviced and maintained.
Customers are requested to wear seat belts at all times.